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Orders & Purchasing
How can I place an order?
You can order directly through our website, call or WhatsApp +254 757 630 658, or message us on our social media platforms.
Can I order via WhatsApp?
Yes. Simply send the product name or screenshot, and we will guide you through checkout.
Do you confirm orders before dispatch?
Yes. All orders are confirmed before processing and delivery.
Delivery & Shipping
Do you offer delivery?
Yes, we deliver within Thika and across Kenya.
How long does delivery take?
Thika: Same-day or next-day delivery.
Outside Thika: 2–3 business days depending on your location.
How much is delivery?
Delivery charges vary based on your location. The fee will be shared during order confirmation.
Payments
What payment methods do you accept?
We accept:
M-Pesa
Bank Transfer
Cash on Delivery (selected areas)
Is payment required before delivery?
For most orders, payment confirmation is required before dispatch.
Products & Sizing
Are your products safe for babies?
Yes. We prioritize safe, baby-friendly materials suitable for newborns and toddlers.
How do I choose the correct size?
Size guides are provided on product pages. If unsure, contact us and we will assist you.
Do you stock original brands?
Yes. We stock trusted and quality baby and kids brands.
